| Q. |
Why should we use your service? |
| A. |
Because it’s one of the easiest to use, and most affordable, voice message delivery systems available. |
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| Q. |
How do I send a message? |
| A. |
Call our toll free number, (866) 666-2366, and follow the prompts, or send your message to us via Email at: Message@PhoneTreeWizard.com, and we’ll record it for you. Same low cost either way. |
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| Q. |
When will my messages go out? |
| A. |
Whenever you want them to. Same day, or any date in the future. Record or send your messages when it’s convenient for you. |
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| Q. |
How do we get started? |
| A. |
Provide us with the names and telephone numbers of your members. If they are in a spreadsheet or database file, send the file via Email. For small groups, we’ll even type them in for you if your roster is not on computer. Send your list by first class mail or fax. You don’t have to have a computer. |
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| Q. |
How soon can we get started: |
| A. |
Immediately. |
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| Q. |
How do we add, delete or change members information? |
| A. |
Send an Email with changes, additions and deletions. Or, send an updated spreadsheet file. |
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| Q. |
How much does it cost? |
| A. |
10 cents per completed call. No minimums, no contracts. |
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| Q. |
What payment options do I have? |
| A. |
We accept credit cards, personal and business checks. |
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| Purchase blocks of calls as follows: |
| $25.00 = 250 calls |
$250.00 = 2,500 calls |
| $50.00 = 500 calls |
$300.00 = 3,000 calls |
| $75.00 = 750 calls |
$400.00 = 4,000 calls |
| $100.00 = 1,000 calls |
$500.00 = 5,000 calls |
| $150.00 = 1,500 calls |
$750.00 = 7,500 calls |
| $200.00 = 2,000 calls |
$1,000.00 = 10,000 calls |
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| Q. |
Can we try your service before we make a decision? |
| A. |
Absolutely! Make 100 free calls. Then decide. |
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| Q. |
What if a telephone number is busy or does not answer? |
| A. |
Busy and unanswered phones are called 10 more times. |
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| Q. |
Can we use more than one telephone number for some of our members? |
| A. |
Yes. Some members will ask you to call both their home phone and cell phone numbers. |
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| Q. |
Do we get a report of our calls? |
| A. |
Yes. You will receive a call log via Email. Use this to research disconnected and changed phone numbers. |
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| Q. |
Do we have to download any software? |
| A. |
No. Once your account is set up, all you need is a telephone. Use Email at your option. |
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| Q. |
Will my membership list be sold? |
| A. |
No. Our customers are important to us and we want you to be happy. We will not release or sell ANY of your information. We safeguard the privacy of each and every member. |
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For any questions not answered here, please call or Email. |